The Payment setup page is where you manage money coming in and money going out. Both are handled securely by Stripe, our payment provider.

Section	What it’s for
Payouts	Connect the bank account where your earnings are sent
Billing card	Add or update the card used for your subscription and other charges

The current status of each one is shown at the top of the page, so you can see at a glance whether everything is ready.

Setting up payouts

Before you can receive money from Projects, webinars or tutoring, you need to connect a bank account through Stripe.

1. On the Payment setup page, click [Set up payouts].
2. You’ll be taken to Stripe’s secure page. Check that the web address starts with stripe.com.
3. If you haven’t verified your identity yet, you will need to do that first. See our guide How to Verify Your Identity.
4. Enter the details of the bank account where you want your earnings to arrive. It must be in your own name, or in your company’s name if you work through a business.
5. Submit, and you’ll be brought back to Yosch Media. Your payout status will update automatically.

Payout status

Status	What it means	What to do
Not set up/Incomplete	No bank account is connected yet	Click Set up payouts/ Continue Set up
Pending	Stripe is checking your details	Wait, this is usually quick
Active	You’re ready to receive payouts	Nothing, you’re all set
Action needed	Stripe needs more or corrected information, so payouts are paused	Click Update payout details and follow Stripe’s instructions

When your money arrives

After a Client releases a payment, there’s a short safety period before it’s paid out to you:

Payment	Time before payout
$150 or less, from a Client card with a good payment history	3 days + 2 business days
Over $150, or from a newer card	14 days + 2 business days

Your bank may take a little longer to show the money in your account.

Fees

We take 0% commission on your earnings. Only the fees charged by our payment providers for processing, currency conversion and payouts are deducted, at cost, before the money reaches you.

Changing your bank account

Click Update payout details on the Payment setup page. You’ll go back to Stripe to make the change. Payouts already on their way will still be sent to your previous account.

Your billing card

Your billing card is the card we charge for:

• your subscription plan;
• payment processing fees on your earnings, in the rare case they can’t be taken from a payout.

Adding or updating your card

1. On the Payment setup page, click Change card.
2. You’ll be taken to Stripe’s secure page.
3. Enter your new card details and save.
4. You’ll return to Yosch Media, and your card status will update straight away.

Your full card number stays with Stripe. On our page, you’ll only see whether your card is ready to use, the last four digits and the expiry date.

If a payment fails

We’ll let you know by email and show a message on this page. Please update your card within 7 days. If the payment still can’t be taken, your subscription may be paused until it’s settled.

Keeping your payments safe

• All card and bank details are entered on Stripe’s secure pages, never on ours.
• We never ask for your card or bank details by email, chat or phone.
• Before entering anything, check that the web address starts with stripe.com.

Having trouble?

Problem	How to fix it
My payouts say “Action needed”	Click Update payout details and complete what Stripe asks for
My bank account was rejected	Make sure it’s in your own name and the details are typed correctly
My card was declined	Check the expiry date and billing address, or ask your bank to allow the payment
I can’t see my new card	Refresh the page; if it’s still missing, add it again through Change card

Still need help? Contact our support team through the contact form and we’ll look into it with you.